About Crystal

Previously known as Shay Nursing Services, Crystal Home Care was founded in 1981. It is one of the leading and most trusted home care agencies in the greater Chicagoland area. With over 35 years of experience, our dedicated team of professional caregivers provide in-home care for seniors. From 24 hour live-in care to flexible hourly assistance, Crystal Home Care enables our clients to age at home gracefully while maintaining safe levels of independence.

We are here for you whenever you need us, for however long you need us. We pride ourselves on training our caregivers to go above and beyond mandated state requirements and treat your loved ones with the compassion and professionalism that we would expect to be given to our own family.

Our Values

We are committed to the residents and communities we serve to promote better and healthier lives. We strive to be an industry leader with uncompromising standards measured by defined client satisfaction, exemplary customer service with a client focused employee friendly environment.


We believe honesty, truthfulness, honor, dependability and trust are core values in everything we do


We serve our clients with empathy, sympathy, sensitivity, non-judgement, a tolerance of distress and motivation to relieve suffering


We respect the autonomy of our clients’ well-being when it comes to privacy confidentiality, cultural differences and healthcare choices


We believe diagnosis and limitations do not define who you are. We are here to listen, involve and include you in your care

Our Mission

Crystal Home Care’s mission is to provide our clients the finest care possible. Our philosophy of caring and our commitment to excellence is central to all we do. We focus on empowering our clients to live safely and independently at home. We believe in a collaborative approach that allows clients and their families to participate in a care plan that provides the right amount of help at just the right time. Our agency is non-discriminatory and all clients will be accepted for service regardless of age, sex, race, religion, nationality or disability.

Crystal Home Care

The Right Choice for You



We invest heavily in our caregivers and we take great pride in hiring and training the best caregivers to go above and beyond state-mandated requirements before they assist a single client.



Our tenured staff and our 30-plus years of experience in Home Care sets us apart from our competitors, as we have been around since the inception of industry and have evolved with time.



Our caregivers are supervised closely by our care managers who directly report to the agency manager. This allows us to be one phone call away to deal with any and every need that may arise once care is initiated by us 24/7/365.